Terms and Conditions

These Terms and Conditions govern the relationship between CushySlot Casino and all registered players. By creating an account, you confirm acceptance of these terms in their entirety.

Account Registration

Eligibility Requirements

To register and maintain an account, players must:

• Be at least 18 years of age
• Reside in a jurisdiction where online gambling is permitted
• Provide accurate, truthful personal information
• Maintain only one account per household
• Not appear on any self-exclusion register

Verification Process

Identity verification is mandatory before processing withdrawals. Required documentation includes:

• Government-issued photo identification (passport or driving licence)
• Proof of address dated within three months (utility bill or bank statement)
• Payment method verification where applicable

CushySlot reserves the right to request additional documentation for anti-money laundering compliance purposes.

Deposits and Withdrawals

Deposit Terms

• Minimum deposit: £10 (£20 for bonus qualification)
• Maximum deposit: Varies by payment method
• Deposits credited instantly for most methods
• No fees charged on deposits

Withdrawal Terms

Withdrawals return to the original deposit method where possible. Alternative methods require additional verification.

Bonus Terms

General Conditions

All promotional offers carry specific terms. Universal conditions include:

• Maximum bet while bonus active: £5
• One active bonus permitted at any time
• Bonus abuse results in forfeiture and potential account closure
• Wagering requirements must complete within validity periods
• Management reserves the right to modify or cancel promotions

Wagering Requirements

Unless otherwise stated, bonus wagering stands at 35x the bonus amount. Game contributions toward wagering vary:

• Slots: 100%
• Table games: 10-20%
• Live dealer: 10%
• Excluded games: 0%

Free Spins

Promotional free spins carry specific conditions:

• Valid on designated games only
• Winnings typically capped at £100
• Same wagering requirements apply to winnings
• Expiry within 7 days of crediting unless stated otherwise

Player Responsibilities

Account holders agree to:

• Keep login credentials confidential
• Report unauthorised access immediately
• Use the platform for personal entertainment only
• Refrain from fraudulent or collusive activity
• Accept outcomes determined by certified Random Number Generators

Responsible Gaming

CushySlot promotes responsible gambling through mandatory tools:

Self-Management Options

• Deposit limits (daily, weekly, monthly)
• Session time reminders
• Cool-off periods (24 hours to 6 weeks)
• Permanent self-exclusion
• GAMSTOP registration support

Problem Gambling Resources

• National Gambling Helpline: 0808 8020 133
• GamCare: Free counselling services
• Gamblers Anonymous: Support meetings

Dispute Resolution

Players must contact customer support initially for any disputes. Unresolved complaints may escalate to our designated Alternative Dispute Resolution provider. Response timelines:

• Initial response: 24 hours
• Investigation completion: 8 weeks maximum
• ADR referral: Available after internal process exhausts

Limitation of Liability

CushySlot accepts no liability for:

• Losses arising from technical failures beyond reasonable control
• Misuse of account credentials by third parties
• Consequences of breaching these terms
• Indirect or consequential damages

Maximum liability remains limited to the balance held in the player’s account at the time of any incident.

Amendments

These terms may be updated periodically. Material changes will be communicated via email and site notification. Continued use following notification constitutes acceptance of amended terms.

Governing Law

These terms are governed by the laws of England and Wales. Disputes fall under the exclusive jurisdiction of English courts, subject to applicable consumer protection regulations.

Contact Information

For queries regarding these terms:

• Email: support@cushyslot.online
• Live Chat: Available 24/7
• Post: CushySlot Casino, Customer Services, United Kingdom