About Us

CushySlot Casino emerged from a simple observation: most online casinos feel cold, impersonal and overwhelming. We set out to create something different – a platform where UK players could enjoy quality gaming in a comfortable, trustworthy environment.

Our Philosophy

The name says it all. “Cushy” captures our approach to everything we do. From the soft colour palette to the streamlined game selection, every decision prioritises player comfort without sacrificing excitement.

We don’t bombard you with thousands of mediocre games. Instead, our team carefully curates a library of proven performers from respected providers. Quality over quantity, always.

Licensing & Security

CushySlot operates under strict regulatory oversight:

• UK Gambling Commission – Our primary licence ensures full compliance with British gambling laws
• SSL Encryption – 256-bit encryption protects all data transmissions
• Responsible Gaming Tools – Deposit limits, session reminders and self-exclusion readily available
• Fair Play Certification – All games tested by independent auditors

Player Protection

Funds held in segregated accounts remain protected regardless of company circumstances. This separation means player balances are always accessible, even in unlikely worst-case scenarios.

Game Selection Criteria

Not every slot makes the cut. Our selection process considers:

• Provider reputation and licensing status
• RTP and volatility balance
• Mobile compatibility and performance
• Player feedback and popularity metrics
• Feature innovation and entertainment value

This filtering results in a tighter library where every title deserves its place. No filler, no shovelware – just games worth playing.

Customer Support

Real humans answer real questions. Our UK-based support team operates around the clock via:

Complex queries receive thorough responses rather than scripted deflections. Account managers handle VIP players personally, while standard accounts receive the same quality service without lengthy waits.

Responsible Gaming Commitment

Gambling entertainment carries inherent risks. We take our duty of care seriously:

• Reality Checks – Periodic reminders display session duration and spend
• Deposit Limits – Set daily, weekly or monthly caps that suit your budget
• Cool-Off Periods – Take breaks lasting 24 hours to six weeks
• Self-Exclusion – Remove access entirely for extended periods
• GAMSTOP Integration – National self-exclusion scheme fully supported

Getting Help

Gambling should never cause financial or emotional distress. Resources available include:

• National Gambling Helpline: 0808 8020 133 (free, 24/7)
• GamCare: Counselling and support services
• Gamblers Anonymous: Peer support meetings nationwide
• BeGambleAware: Information and guidance

Our Team

Behind CushySlot sits a team of industry veterans who’ve worked across multiple UK-licensed operators. That experience informs our approach – we’ve seen what works, what frustrates players and what genuinely improves the gaming experience.

Looking Forward

CushySlot continues evolving based on player feedback. Upcoming improvements include expanded payment options, exclusive game releases and enhanced loyalty rewards. We’re building something special here, one satisfied player at a time.

Thank you for choosing CushySlot Casino. We’re genuinely chuffed to have you with us.